IB Awards America Judge Karen Furtado

Karen Furtado
Partner, Strategy Meets Action


Karen Furtado, a Partner at Strategy Meets Action, is a well-known authority on insurance technology and how it fuels transformation within insurance companies. Her focus is helping insurers prepare for the future of the industry through the decisions they make today. Karen’s deep understanding of how to effect change guides insurers in the development and implementation of their transformation roadmaps. In a highly competitive world, Karen brings exceptional knowledge and experience to the challenges of connecting solutions to business and technological requirements.

For more than 30 years, Karen has held leadership positions across the insurance industry. She was previously the Vice President of CGI's Insurance Practice, where she had responsibility for the development of their strategic direction and oversight of CGI's insurance software services, ASP services, and core insurance BPO practice. Before joining CGI, she was the Insurance Practice Director at Collaborative Consulting.

Karen’s opinions on insurance, technology, and transformation are highly regarded and often sought after by the press. She contributes to a number of insurance trade journals and is also a frequent keynote speaker at major industry conferences. Karen holds a Bachelor of Science from Springfield College.





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